Who is Friends of Glencoe Scouting?
The Friends of Glencoe Scouting is an Illinois-based 501(c)(3) charitable organization whose primary mission is to support Glencoe’s Troop 28 Boy Scouts. Scouting adventures often require substantial travel, equipment, and activity fees. Friends of Glencoe Scouting will provide support for Troop 28 Scouts in the form of individual scholarships for large expenses such as summer camp at the BSA’s High Adventure Camps, as well as for primary equipment such as tents and trailers.
Who benefits from the holiday sale?
Financial proceeds from the holiday fundraiser primarily benefit Troop 28. Funds raised help pay for scouting scholarships and activities including high adventure summer camp, monthly weekend campouts, and help keep the troop running and serving our community. Purchased donations will be supplied directly to our partner charities to distribute to local residents in need and to honor fallen veterans.
Who do I contact with questions?
Please email email@example.com and one of the Troop parents will get back to you as soon as possible.
When can I expect to receive my order?
All wreaths will be delivered the week of Thanksgiving. All other merchandise can be delivered at the same time or at your earliest convenience. Some items we have for immediate delivery, other items may take a week in ordering. Please indicate if you have a specific timeframe to adhere to or if at Thanksgiving will work for you. We will do our best to meet any timeline that you may have.
I missed the wreath order deadline, can I still order?
If you are looking to order a wreath, after November 1st the selection will be more limited. The wreaths are handmade in Oregon therefore we need to place a firm order by November 1st in order to receive the wreaths by Thanksgiving. Our website will be updated with accurate quantities after November 1st so that you know if a wreath is sold out or not.
Can I get home delivery in my town?
Free home delivery is offered to the public within the New Trier Township area (Glencoe, Winnetka, Kenilworth, Wilmette, Northfield) and Highland Park. If you live outside this area but would still like to order, please contact us and we will do our best to accommodate your request.
Friends and family of Troop 28 scouts are welcome to make their own delivery arrangements.
Items purchased from the Friends site cannot be shipped!
I’m not ready to pre-order my wreath. Can I still buy a wreath?
Our wreaths are custom-assembled in Oregon, therefore pre-orders are necessary to ensure delivery by Thanksgiving. In order to allow for best selection we recommend ordering by November 1st. After this date, we will have only limited quantities of some of the wreaths we offer.
I made a mistake in my order, what do I do?
Please contact firstname.lastname@example.org to discuss options.
I received the wrong item, what do I do?
If we made a mistake, we will do our best to correct it or you will be refunded in full. Please note that wreaths are custom ordered so if we are unable to fill your wreath order with the item your ordered or with an acceptable substitute, we will refund your payment.
Please contact email@example.com as soon as possible.
When refunds are issued, our payment processor still charges us the credit card processing fee, so unless we make a mistake on your order or your item is damaged, all sales are final and non-refundable, though we will do our best to a honor reasonable exchange request.